Privacy Policy

This Privacy Policy describes how The Freight Team, LLC ("we", "us", or "our") collects, uses, and discloses information about you when you use our services, including our website, mobile applications, and any other products or services offered by us (collectively, the "Services").

1. Information We Collect

We collect information necessary for the provision of our services. This information may include:

Contact information: such as your name, email address, phone number, and mailing address.
Shipment details: including origin, destination, contents, weight, dimensions, and special handling instructions.
Payment information: for processing transactions and payments related to our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Facilitating the transportation of goods by matching shippers with carriers.
Communicating with you regarding shipment status, updates, and customer service inquiries.
Processing payments and transactions related to our services.
Complying with legal obligations and resolving disputes.

3. Information Sharing

We may share your information with the following parties:

Carriers and transportation providers: to facilitate the transportation of goods.
Shippers: to provide updates and facilitate communication regarding shipments.
Service providers: including payment processors, IT providers, and other vendors who assist us in operating our Services.
Legal and regulatory authorities: in response to legal requests or to comply with applicable laws and regulations.

4. Data Security

We employ reasonable measures to protect the security and integrity of your information and to prevent unauthorized access, disclosure, or alteration.

5. Your Choices

You have certain choices regarding the collection and use of your information. You may choose not to provide certain information, although this may limit your ability to use certain features of our Services.

6. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated policy on our website or by other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@thefreightteam.net